Payment and Ordering Policies
We accept most major credit cards in addition to PayPal payments. Please see bottom of this webpage for a current list of accepted credit cards. International payments are only accepted via this website. If a Paypal "E-check" payment is used during checkout, your order will not be shipped until the payment has cleared (usually after 3 business days).
Phone and Mail Orders
Online ordering is always more efficient for us; however, we are able to process phone orders for credit card purchases. Please note we operate with a very small staff and will do our best to take phone orders as we are available. We also accept mail orders for check or money-order payments. Please print and fill out this Order Form and mail with your payment to the address below:
PO Box 1448
Goleta, CA 93116
US Domestic: Orders are fulfilled within 1-3 days after your order is placed, unless other lead time is noted on website or in email communications. We ship most US orders via USPS Priority Mail. Delivery time ranges from 2-5 days.
International: We are pleased to ship our products worldwide! Single kit and larger orders will mainly be shipped via USPS Priority Mail International (includes tracking info and 7-14 day delivery time). Small parcels are mainly shipped via First Class Airmail (7-20 days). Shipping fees are based on the total weight of the order. Please note that in-transit delays may occur depending on the customs procedures of your country and seasonal holidays.